How does Taskrabbit Delivery work? Learn more about using Taskrabbit Delivery, how to create an account and when to book a task.

How does Taskrabbit Delivery work?

Customers can use the Taskrabbit Delivery Platform to schedule and book Helper(s), who provide a variety of delivery and moving services. Available services that Helpers provide are described in further detail here. Once a task is booked, the Platform enables Customers and Helpers to connect and chat about the Task/any necessary details. At the scheduled date/time, the Helper(s) arrive and deliver or move the items.

What do I need to use Taskrabbit Delivery?

To create a Taskrabbit Delivery account and to book a task, you will need a phone that can receive text messages, an email address and a credit card or account with Apple Pay or PayPal.

Where is Taskrabbit Delivery available?

Taskrabbit Delivery is available in most major metropolitan areas in the United States. Click here to check your area! 

When is Taskrabbit Delivery available?

Taskrabbit Delivery enables Customers to schedule and book Helpers 365 days a year between 8am and 8pm. Due to Helper availability, some dates or times might be unavailable. For store delivery tasks, available times are limited to store operating hours. 

If you are booking during peak times (first and last of the month, holiday weekends or summer weekends), Taskrabbit Delivery recommends booking as early as possible.

Logging into Taskrabbit Delivery account

New Users

If you do not have an existing Taskrabbit Delivery account, you'll need to create one. You can do this by downloading the Taskrabbit Delivery app or visiting book-delivery.taskrabbit.com. Click the Sign Up button and follow the steps on-screen to create an account. 

Returning Users

You will  need the email address associated with your account to log in. Open the Taskrabbit Delivery app on your phone or visit book-delivery.taskrabbit.com to log in. Enter your email address and password to log in. 

Forgotten Password

On the Sign In page, click the Forgot Password button. Follow the on-screen prompts to restore your account. 

Forgotten Email Address

Contact Taskrabbit Delivery Support with the phone number associated with your account. We will be happy to help restore access to your account. Note that we may require additional information, e.g. photo ID, to verify you are the account owner. 

Deleting your Taskrabbit Delivery Account

If you wish to delete your account and personal identifying information from the Taskrabbit Delivery platform, simply click here to submit a support request. Once your request has been submitted, your information will be deleted within 45 days.