Who are Helpers? Learn more about Helpers and how to contact them.

Who are Helpers?

Helpers are independent contractors who have signed up to perform services through Taskrabbit Delivery. Every Helper undergoes a background check as part of the registration process. 

How do I contact my Helper(s)?

After logging into your account, you can text or call the Helpers on your task. Open your task details to do so. You are able to directly message under the "Messages" tab. If you are using the App, you can call your Helper under the "Helper" tab.

Can I ride with my Helper?

No. Ridesharing on tasks booked through the Taskrabbit Delivery Platform is prohibited. For more information, see our Prohibited Tasks policy. 

Can I request more than 2 Helpers?

Taskrabbit Delivery only enables Customers to book a maximum of two Helpers to assist on a Task. Please do not book multiple tasks in an attempt to secure additional Helpers. 

Can a customer request packing as part of their Taskrabbit Delivery task?

Although not available through Taskrabbit Delivery, the Taskrabbit platform does enable clients to book packing services. To book a Tasker for help with packing, click here. 

Please note: Customers are responsible for ensuring that their items are packed and ready for transport before their Helper(s) arrives to assist with their move.

Can a customer request appliance installation / television mounting as part of their Taskrabbit Delivery task?

Although not available through Taskrabbit Delivery, the Taskrabbit platform does enable clients to book these tasks. Click here for more information.