Damage Protection
Taskrabbit Delivery offers Damage Protection on most tasks to protect your items in the unlikely event something is damaged during your task, including water damage, scratches, marks, tears, breakage, etc.
Most tasks automatically come with $300 worth of damage protection (see below for exceptions). If you would like to add additional protection, for most types of moves, you can do so as part of the Taskrabbit Delivery booking process by simply inputting declared values for your items. You can increase the amount of protection in $100 increments up to $10,000 per task. Each $100 increment of additional protection costs $1.
Please note:
- Whole Apartment Moves have complimentary damage protection starting at $1,000 instead of $300.
- Store Delivery tasks have a maximum protection of $300.
- Hourly Labor-Only, Donation, Haul Away Item tasks do not include damage protection.
- Items or moves undertaken that are considered out of Taskrabbit Delivery's scope may void your Damage Protection. Click here for more information on what Taskrabbit Delivery moves.
- Televisions, Electronics and Mattress must be properly packaged by the Customer to be covered by damage protection.
Taskrabbit Delivery’s Damage Protection is subject to the Damage Protection terms and conditions contained within Taskrabbit Delivery’s Terms of Service, as well as the Claims Process Terms of Service.
Submitting a Claim
To submit a claim, click here. Damage claims must be submitted within 14 days of the task.
Certificate of Insurance (COI)
Our Certificate of Insurance can be found here. If you need your building or another party to be named as an additional insured, please submit a request here. Please be aware that while these requests are typically processed within 24-48 hours, they can take up to 7 business days. Please allow as much time as possible when requesting a COI prior to your move.
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