IKEA Tasks

Overview

Helpers have access to a wide breadth of tasks with our partner, IKEA! Before you hop onto IKEA tasks, here are some need to knows.

Types of Items 

• Appliances: Larger devices and equipment that are plugged in including: washing machines, dishwashers, dryers, televisions, refrigerators.
  • Note: IKEA advises that refrigerators should be loaded upright and cannot be put on their sides.
• Flat Packs: Packable and easily transportable IKEA products that can be fit into most vehicles.
• Assembled items: Products purchased from IKEA's as-is items area. Usually these items have minor aesthetic damage. Typically these products are not packaged.

IKEA's Safety Expectations 

In order to help identify Helpers and protect their safety, IKEA expects Helpers to:

• Wear a clean, solid colored shirt
  • Avoid wearing Graphic Tees, Gym Shorts, Ripped Clothing  
• Wear closed toed shoes
  • Avoid wearing unsafe shoes (i.e. open toed shoes) 
• Bring a serviceable and professional vehicle
  • Avoid using vehicles containing  graffiti or rust 

To safely perform IKEA Tasks, IKEA expects that helpers will provide:

• Tarps: used to keep your flatbed dry
• Straps: used to secure contents in your vehicle 
• Moving Blankets: used to protect your delivery contents from damage

IKEA Tasks: Where To Go 

1. When arriving at a store, IKEA advises Helpers to pull into the "Click and Collect" area. There will be signs either on the far left or far right of the entrance guiding you to the area. IKEA will expect your full team to be present at the designated spot (if you have a team). 

2. IKEA expects you to use IKEA's system, Waitwhile, to let the Customer and the IKEA team know that you're picking up the product. IKEA will ask you to provide:

• The customer's name
• Order number
• The parking spot number 
• Your phone number. 

3. IKEA advises that when picking up the order, there will be an IKEA License Plate, which is used to help track the delivery. Please ensure that you fill out the task section of the form and provide the applicable information.

5.   Once you complete your delivery, please select stop at the bottom of the screen. You'll be asked to take a photo of the delivered items as proof. You'll then have the opportunity to leave a review.